2. Booking & Payment

• A valid request must be submitted through our platform to initiate the booking process.

• Bookings are subject to availability and confirmation by Rentaborg.

• Payment terms vary based on stay duration and contract agreements.

• A deposit may be required to secure your stay, refundable upon departure if no damages occur.

• Late payments may result in penalties or booking cancellations.

3. Cancellation & Refund Policy

• Cancellations must be made at least 14 days before check-in for a full or partial refund.

• No-shows or last-minute cancellations may result in full charges.

• Refunds are processed within 30 business days based on the original payment method.

4. Check-in & Check-out

• Standard check-in and check-out times apply unless otherwise agreed.

• Early check-ins and late check-outs are subject to availability and may incur additional fees.

5. Use of Property

• Properties are for temporary accommodation only and cannot be used for business operations, events, or unlawful activities.

• Tenants must adhere to house rules provided upon booking.

• Subletting or unauthorized guests are not allowed.

• Smoking and pets are prohibited unless explicitly permitted in the agreement.

6. Maintenance & Support

• Rentaborg ensures that all properties are maintained to high standards.

• Tenants must report any damages or maintenance issues immediately.

• Any damages caused by the tenant may result in additional charges.

7. Liability & Disclaimers

• Rentaborg is not responsible for loss, theft, or damage to personal belongings during the stay.

• Tenants are responsible for ensuring their personal insurance covers any potential losses.

• We reserve the right to refuse service or terminate a stay if terms are violated.

8. Late Payments & Debt Collection

• If payments are not made by the due date, Rentaborg reserves the right to charge late fees.

• Continued non-payment may result in legal action or debt collection proceedings.

9. Privacy & Data Protection

• Rentaborg follows GDPR and data protection laws to ensure your information is secure.

• Personal data is only used for booking, legal, and customer service purposes.

10. Amendments to Terms

• Rentaborg reserves the right to modify these terms at any time. Updated terms will be posted on our website.

11. Governing Law

• These Terms & Conditions are governed by Swedish law. Any disputes will be handled in accordance with Swedish legal proceedings.

12. Contact Information
If you have questions about this Privacy Policy, contact us at:

Brahegatan 01, 415 01, Gothenburg

Email: [email protected]