2. Payments

Payment details depend on your booking. In most cases:

• Full payment is required before check-in.

• Late payments may lead to cancellation, access restrictions, or late fees.

• Security deposits (if applicable) are refunded within 10 business days after check-out, assuming no damage or violations.

3. Cancellations & Refunds

Plans change. We understand.

• Cancel at least 14 days before check-in for full or partial refund eligibility.

• No-shows or last-minute cancellations may be fully charged.

• Long-term stays (28+ nights) have special terms. You’ll receive them before confirming.

4. Check-In & Check-Out

• Check-in: from 15:00.

• Check-out: no later than 11:00.

Need flexibility? Ask in advance.

Late check-outs without approval incur a 3,000 SEK/day fee and may result in digital access being cut off.

5. Use of the Property

Our homes are for temporary, respectful stays. Not for:

• Parties or events.

• Subletting or business use.

• Pets or smoking (unless explicitly approved in writing).

Please also:

• Keep noise low after 22:00.

• Only allow listed guests. Unauthorized guests may result in penalties or removal.

6. Damages & Repairs

• Report broken items or issues immediately.

• You’re responsible for damage beyond normal use, missing items, or excessive cleaning.

• Units are inspected before and after each stay for transparency.

7. Liability & Safety

We are not liable for:

• Loss, damage, or theft of your belongings.

• Injuries during your stay.

Make sure you’re insured and store valuables securely.

8. Privacy

We follow GDPR.

Your data is only used for:

• Booking and support.

• Legal compliance.

• Internal communication.

9. Legal & Updates

• These terms may change. The latest version is always on our website.

• All bookings are governed by Swedish law.

• Disputes are handled in Göteborgs Tingsrätt.

10. Questions?

Reach out to [email protected] or at Contact Us. We’re here to help.